Toll Free No.: 1800 123 5961

FAQ

FAQ's

Frequently Asked Questions

Find answers to the most common questions about Lords Mobility electric vehicles, including models, range, charging, batteries, warranty, service, dealership, financing, and after-sales support.

General Questions

Lords Mobility is the electric mobility brand of Lords Mark Tech Next Pvt. Ltd., focused on developing and delivering certified electric mobility solutions for passenger, cargo, commercial, sanitation, and specialized applications.

Founded in February 2020 and headquartered in Mumbai, Lords Mobility operates manufacturing facilities in IMT Manesar, Gurugram, Haryana, and Thiruvananthapuram, Kerala.

Lords Mobility offers a diverse range of electric vehicles, including:

  • Electric two-wheelers
  • Slow-speed passenger three-wheelers
  • Slow-speed cargo and loader three-wheelers
  • High-speed L5 passenger vehicles
  • High-speed cargo vehicles
  • Sanitation and waste-management vehicles
  • Electric golf carts
  • Customized electric mobility solutions

Lords Mobility provides electric mobility solutions across India through its dealer, sales, and service network.

The company has manufacturing facilities in Manesar, Haryana, and Thiruvananthapuram, Kerala.

The Lords Mobility head office is located at:

401, Cosmos Mary Park, Kolbad Cross Lane, Thane West, Thane, Maharashtra – 400601.

Customer support can be reached through the official contact channels provided on the website.

Electric Vehicle Models

Lords Mobility's current portfolio includes:

2-Wheeler EVs

  • Lords Zoom
  • Lords Zoom XL
  • Lords Zoom DL
  • Lords Zoom DIV

L3 Passenger & Cargo EVs

  • Lords Savari
  • Lords Savari XL
  • Devam King
  • Lords Ignite
  • Lords Gati
  • Devam Samrat
  • Lords Swachh Yaan

L5 High-Speed EVs

  • Lords Vayu
  • Lords Vayu+
  • Lords Vayu XL
  • Lords Velocity
  • Lords Velocity+
  • Lords Velocity Box
  • Lords Swachh Yaan Plus

Golf Carts

  • Lords Comfort
  • Lords Comfort Plus

Model availability may vary by location and configuration.

Yes. Lords Mobility offers electric vehicles for passenger transportation, last-mile delivery, commercial cargo movement, sanitation, waste management, and other business applications.

Yes. Several Lords Mobility vehicles are designed specifically for commercial applications such as passenger transportation, last-mile delivery, cargo movement, sanitation, and daily business operations.

Range, Speed & Performance

The range depends on the vehicle model, battery configuration, driving conditions, load, road conditions, speed, and usage.

Examples from the current product range include:

  • Lords Zoom: Up to 90 km
  • Lords Savari: Up to 100 km
  • Lords Savari XL: Up to 100 km
  • Lords Gati: Approximately 80–100 km
  • Lords Ignite: Approximately 70–140 km
  • Lords Vayu: Approximately 130–150 km
  • Lords Vayu+: Up to approximately 200 km
  • Lords Vayu XL: Approximately 175–200 km
  • Lords Velocity: Up to approximately 130 km
  • Lords Velocity+: Up to approximately 200 km

Actual range may vary depending on battery, payload, terrain, traffic, driving style, and operating conditions.

Charging time depends on the vehicle and battery configuration.

Typical charging times across the current range are approximately:

  • L3 vehicles: 2–4 hours
  • L5 vehicles: 1.5–4 hours
  • Golf carts: Approximately 4–6 hours
  • 2-wheelers: Approximately 1.5–4 hours

Always refer to the specific vehicle's technical specifications and owner's documentation for exact charging requirements.

Yes. Several Lords Mobility vehicles are designed specifically for commercial applications such as passenger transportation, last-mile delivery, cargo movement, sanitation, and daily business operations.

Charging

Yes, compatible Lords Mobility electric vehicles can be charged using an appropriate domestic electricity supply and the charger supplied/recommended for the vehicle.

Always follow the charging instructions provided with your vehicle.

Charging compatibility depends on the vehicle and charger configuration. Before using a public charging station, ensure that the charging connection and electrical requirements are compatible with your vehicle.

Before charging:

  • Park the vehicle safely.
  • Switch off the vehicle.
  • Use the recommended charger.
  • Check the charging cable and connector for visible damage.
  • Ensure the electrical connection is suitable.
  • Connect the charger according to the vehicle's instructions.

No. Always use the charger recommended or approved for your specific vehicle and battery configuration.

Using an incompatible charger can affect battery performance and may create safety risks.

Battery and Warranty

Depending on the model, Lords Mobility vehicles are available with battery technologies including:

  • Lithium-ion
  • LFP
  • Lead-acid on selected models/configurations

Battery availability depends on the vehicle model and configuration.

For better battery performance:

  • Follow the recommended charging procedure.
  • Avoid using incompatible chargers.
  • Avoid prolonged exposure to extreme temperatures.
  • Follow the recommended vehicle load limits.
  • Keep the vehicle maintained according to the service schedule.
  • Contact an authorized Lords Mobility service/dealer for battery-related issues.

Warranty coverage depends on the vehicle, battery type, component, and applicable warranty terms.

Coverage may include specified vehicle components, while battery and charger warranties may have separate terms.

Customers should check their vehicle warranty document for the exact coverage period and conditions.

Service & After-Sales Support

Yes. Lords Mobility provides after-sales assistance through its dealer and service network.

Support includes service assistance, spare parts support, and customer assistance.

Customers should use an authorized Lords Mobility dealer or service facility.

For service assistance, contact:

Service / After-Sales:
+91 7069931000 / +91 8779661996

You can contact Lords Mobility through:

Toll-Free: 1800 123 5961
Email: info@lordsauto.com
Customer Support: customer.support@lordsauto.com

For service and after-sales assistance:

+91 7069931000 / +91 8779661996

Financing

Lords Mobility works with financial partners to facilitate financing solutions for eligible customers.

Financing availability, eligibility, documentation, interest rates, tenure, and approval are determined by the respective financial institution.

Safety & Maintenance

  • Checking tyres and tyre pressure
  • Checking brakes
  • Inspecting lights and indicators
  • Checking electrical connections
  • Maintaining the battery according to manufacturer instructions

Need More Help?

  • Our team is available to help you with vehicle selection, dealership enquiries, sales, service, financing assistance, and other EV-related queries.

    Toll-Free: 1800 123 5961
    Email: info@lordsauto.com
    Customer Support: customer.support@lordsauto.com

    Service / After-Sales:
    +91 7069931000 / +91 8779661996

    Office Hours:
    Monday–Saturday: 9:30 AM–6:30 PM
    Sunday: Closed

    Lords Mobility
    401, Cosmos Mary Park, Kolbad Cross Lane,
    Thane West, Thane, Maharashtra – 400601.

Shopping Cart